Refund policy

Return policy
Our return policy ensures our customers have an amazing experience shopping with us.

We offer a return or exchange within 14 days of receiving your order, with the following conditions:

We will fully refund your purchase, excluding the original cost of shipping

All items returned must be in the original condition. This means all original packaging, labels, documentation, and accessories must be included.

Please allow up to 10 business days after receipt of your return for your refund to be processed.

Need to return an item? Please email customerservice@rushcharge.com or call (888) 718-7874 and we would be happy to assist. Provide your order number, photos if necessary, and your first and last name.

Instruction for returns
If you would like to return your purchase, please attach the return label provided in your packaging and drop the product off at your nearest Fedex.